Top 5 call centers in Delhi NCR
Delhi NCR has emerged as the hub of call centers in INDIA. As the consumer market is going upward every year so is the case of the contact center. The industry is evergreen ever since its inception in INDIA. Apart from Delhi /NCR, Pune, Bangalore, Hyderabad, Ahmedabad are a few cities that are adapting call centers industry very fast
If you are also very keen to join the industry then let me share you "Top 5 call centers in Delhi NCR" which can give a good kick start to your call center career
 |
| Top 5 call centers in Delhi NCR |
Though every listed call center is an awesome place to work and its very tough to categorize them top 1 or 5 but after doing research with multiple resources ,we concluded the list . We have measured every call center on a scale of 1-5 on the below mentioned 5 major parameters :
- Job Security
- Work-Life Balance
- Benefits and compensations
- Recommended
- Growth oppourtunities
1. ACCENTURE - Accenture is one of the leading global IT and consultation companies. Along with Information technologies , Accenture also provides BPO (Business process outsourcing) services as well.ACCENTURE has received good 5 start ratings for Work Life Balance , Benefits compensation, and recommendations, while Few employees feel work life balance is still an improvement area
Below is the different start rating collected from different sources
- Job Security - 5 Star
- Work-Life Balance- 4.5 star
- Benefits and compensations-5 star
- Recommended-5 star
- Growth opportunities and annual hike :4.5 star
Overall rating for ACCENTURE is 4.1
Click here to see comprehensive reviews about ACCENTURE
2. CONCENTRIX : Concentrix which is a wholly owned subsidiary of SYNNEX corporation acquired IBM Daksh in the year 2014. Concentrix has got 5 star rating for job security and this is one of the good reasons why most of the employees preferred or refer friends to work with CONCENTRIX . Many employees are working for more than 20 years in the organization which is an awesome milestone .
However few employees feel that growth opportunities and annual (low) salary hike is a concern to look after.
After analyzing all the reviews from most of the current or ex- employee there are no signification cons in this company
Below is the different start rating collected from different sources
- Job Security - 5 Star
- Work-Life Balance- 4.5 star
- Benefits and compensations-4.5 star
- Recommended-5 star
- Growth opportunity and annual hike :4 star
Please note apart from other parameters there are certain other parameters which affect the overall rating of a company and post analyzing all the feedback the overall rating of CONCENTRIX is 3.9
You can read more reviews about CONCENTRIX by clicking on link
3. GENPACT : Along with providing outsourcing services to its client, GENPACT is also one of the top 10 companies of data science and machine learning to work for 2020. GENPACT has received 5 start ratings in Good Culture, Great Learning, Exposure, Friendly environment
While few of the employees reviewed that work pressure is a bit high as comparing to other BPOs in the list but to mitigate the same the working environment is very supporting to handle the pressure.
Overall It was tough competition between GENPACT and CONCENTRIX.
Below is the different start rating collected from different sources
- Job Security - 4.5 Star
- Work-Life Balance- 4.5 star
- Benefits and compensations-5 star
- Recommended-5 star
- Growth opportunity and annual hike :4 star
After analyzing all other parameters (apart from mentioned above) the overall rating of GENPACT is 3.9
4.TCS BPO: TCS (TATA CONSULTANCY SERVICES) is a leading IT (Information technology) consultancy service in INDIA and GLOBE (46 countries) . TCS is a subsidiary of TATA group and more than 70% of dividends are generated by TCS only.
TCS is the number 1 company when it comes to stability and work atmosphere. This is a dream company for every techie and so for an individual who wants to start their career in BPO/ call center.
There is no significant cons to be mentioned as such however low salary offered as compared to other industry giants and less monetary appraisal has been a concern
Let's see the rating on all 5 parameters
- Job Security - 5 Star
- Work-Life Balance- 4.5 star
- Benefits and compensations-4 star
- Recommended-4.5 star
- Growth opportunity and annual hike :4 star
5. INFOSYS BPM: INFOSYS BPM is a subsidiary of INFOSYS, which is INDIA's leading multinational information technology company. INFOSYS has received 5 star rating in Great work environment and employee friendly. Ample of learning courses available for every stage
However ,most of the employees feel that salary structure and annual growth is an improvement area, while few employees are also want attention towards transport facilities.
Below is the different start rating collected from different sources
- Job Security - 5 Start
- Work-Life Balance- 4.5 start
- Benefits and compensations-4.5 start
- Recommended-4.5 star
- Growth opportunity and annual hike :4 star
There is no such cons to be mentioned. After measuring all parameters INFOSYS BPM rating is 3.6
So friends here is the list ends to Top 5 call centers in Delhi NCR. Arguably these BPOs are top 5 not in delhi NCR but in PAN INDIA as well. This is the dream of every individual to start your career with any of these listed companies not only in call center but in other domains as well
Hope you liked this article . Please feel free to share your view in the comment box
Friend's please allow me now to wrap up the post
For more such blogs and call center jobs please follow the site: www.sarkariprivatejobs2020.com
Review source:Glassdoor
0 Comments